We develop automated state-of-the-art solutions for regaining lost customers coupled with absolute customer orientation.
With uptain-mails, you can automatically send personalized service emails to any customer who has put something into the shopping cart but could not successfully complete the purchase (lost customer).
With our technology, we automatically segment all lost customers according to cancellation reason as well as behavioral profile and optimize each individual e-mail according to time, address, content, etc.
With uptain-Activation, you support your customers’ purchasing processes with automated and personalized dialog windows, thus preventing customers from leaving your online shop without buying anything.
With our individual approach, you ensure that your customers solve certain problems independently. Our technology recognizes the problem of each customer and provides the appropriate support in an automated manner.
Cross Device Tracking
Our technologies take into account the Customer Journey across different devices of your customers. This also applies to guests and new customers.
Sustainable Conversion Optimization
We specialize in the conversion optimization for small and medium sized online shops in all steps of the Customer Journey.
The clear focus on personalized communication as a service (as opposed to advertising) gives your customers the information they need, depending on the situation.
Individual Live Dashboard
With our live dashboard, you can always have an overview of your current regained customers (e.g. number, sales, countries, language, etc.) at any time.
Optimize the regaining of lost customers by using intelligent data processing, big data benchmarks and automated A / B tests. more ..
Cross Channel Communication
To regain your lost customers we use in consultation with you the following channels: Email, SMS, WhatsApp, Facebook Messenger etc.
Within just 30 minutes, you will automatically regain your lost customers fully automated. This way, you increase your sales sustainably by up to 10%.
Our customized and service-oriented customer communication gives uptain the ability to reach a particularly high response rate and a long-term customer relationship for you.
10% More Sales possible
With our solutions, you can regain approximately 30% of your lost customers automatically. This allows you to increase your sales sustainably with a very low effort.
Integration in just 30 Minutes
Our solution offers an optimal user experience. With the help of manuals and technical support, people with no programming skills can quickly and easily implement the integration. more ..
Only if we successfully regain lost customers and thus increase your sales, you pay a commission. The specific percentage depends e.g. on the industry and revenue of your online shop.
OR: monthly flat fee
Upon your request you can pay a monthly fixed fee. We will define the exact amount together and it will depend on your unique visitors, revenues, shopping cart values etc.
The uptain-Algorithm permanently handles several million data points and takes into account a variety of factors to maximize the regain rate for you.
Intelligent data processing
It processes both website information, as well as visitor and environment data, to automatically segment your customers.
Automated A / B tests
Automated A / B tests are carried out continuously for all texts, images and communication channels.
Big Data Benchmarks
The analysis of anonymised data of all our customers leads to individual benchmarks for each online shop.
How to integrate uptain?
The integration of uptain is done in three easy steps even without IT knowledge.
You have control over which customer approach is used (e.g., personally, factually, you, you), which is the earliest contact time, or which customer groups are to be excluded.
After a brief consultation with you we create an individual configuration. Together, we set up a separate e-mail address on your e-mail server to help you control and interact with your customers.
Java Script Plugin
With just one line in your HTML code, you can integrate our snippet into your online shop. Integration can take place directly in your shop system or with a tag manager.
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Find out how to regain your lost customers with uptain in your individual case and increase your sales sustainably.